Skip to content

FAQ

ABOUT US

Is it safe to shop with you?

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence. 

Learn More:

    SHIPPING

    What are your shipping options?

    Click here to learn more.

    Help! I have not received my package. 

    If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately.

    ORDER AND REFUND

    Do you offer refunds?

    We have a no return policy, which means we do not accept returns unless you do not receive your item, it is damaged upon delivery, is defected or not as described. For more information, please refer to our refund policy.

    PAYMENT INFORMATION

    Is it safe to use my credit/debit card on your site?

    Yes! We understand your personal security and safety is of paramount importance. As affiliates of Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access. 

    What forms of payment do you accept?

    Currently, we accept major credit/debit card payments and Amazon Pay.

    I have a query or issue with my purchase.

    Please send us an email and we will respond to you within 24 hours. 

    Thank you for shopping with us!